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Senior Medical Director - Policy & Outcomes

Rancho Cucamonga, California

Health Services Hybrid Oct. 02, 2025 2025-6033
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What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Reporting to the Vice President of Health Services, the Senior Medical Director Policy & Outcomes (Sr. Medical Director - P&O) is responsible for the strategic oversight of IEHP Medical Policies and clinical leadership around member health outcomes. The Sr. Medical Director - P&O oversees the day-to-day operations as it relates to developing, executing, leading and updating guidelines, policies, clinical pathways, and communications enabling effective health outcomes, as well as effective health plan performance as per DHCS, DMHC, CMS, and CCA clinical requirements. This leader  serves as the accountable medical leader for clinical activities related to key activities including quality management, grievance and appeals, delegation oversight, and population health management. The Sr. Medical Director - P&O also works in partnership with the appropriate cross functional departments to monitor the impact of policy outcomes through regular reporting, metrics, initiatives, and other improvement activities. This position is responsible for leading regulatory audits for all its relevant domains.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.


Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

  • Competitive salary
  • Hybrid schedule
  • State of the art fitness center on-site
  • Medical Insurance with Dental and Vision
  • Life, short-term, and long-term disability options
  • Career advancement opportunities and professional development
  • Wellness programs that promote a healthy work-life balance
  • Flexible Spending Account – Health Care/Childcare
  • CalPERS retirement
  • 457(b) option with a contribution match
  • Paid life insurance for employees
  • Pet care insurance

Education & Requirements 

  • Seven (7) years of post-residency experience in a recognized medical specialty or practice, which must have included at least (3) years of medical administrative experience required
  • Minimum of five (5) years of managed care or health plan leadership experience with proven track record of leading high performing physician teams
  • Experience working with clinical practice guidelines and evidenced based criteria sets
  • Has exposure to working with regulatory agencies
  • Medical Director for an IPA, medical group, or CA HMO highly desirable
  • Medical specialty/practice experience preferably in the state of California
  • Doctorate of Medicine from an accredited institution required
  • Certification by one (1) of the American Specialty Boards required
  • Completion of an accredited residency program required. Possession of an active, unrestricted, and unencumbered Physician’s and Surgeon’s Certificate issued by the State of California required
    • A physician certified in a state other than California may be employed prior to receipt of California certification provided that an application for a California physician and surgeon’s certificate is filed in the state of California prior to date of appointment.

Key Qualifications

  • Valid California Driver’s License preferred
  • Possesses in depth comprehensive knowledge of:
    • Managed Care principles
    • Administrative practices and procedures (including but not limited to: credentialing and risk management, rules regulations, policies, and standards related to managed care)
    • Principles of effective supervision and organization; methods, techniques, practices, principles, and literature in the broad field of medical sciences
    • The principles of medical practice in a variety of settings (inpatient, outpatient, subacute, etc)
    • Familiarity with local healthcare organizations and/or local practice experience is preferred
  • Highly Organized, Effective Communication Skills, Microcomputer applications such as Microsoft Word, Excel, and Access. Proven execution skills
  • Assertive communicator
  • Demonstrate effective leadership of other physicians and clinical staff
  • A track record of leading with accountability is required
  • Travel within California

Start your journey towards a thriving future with IEHP and apply TODAY!


Pay Range

  • $280,841.60 USD Annually - $393,182.40 USD Annually
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Working at IEHP is always about helping our members and helping our team members and for me to address anything that they need from me. It’s something that I take pride in every day.

Maynard Mungcal Learning & Development Analyst 2
Dulce Fernandez

I love working for IEHP. I really think they not only care about their members, but they also care about their employees … I've been here for eight years, and I just love it!

Mayra Gomez Senior Pharmacy Medication Management Specialist
Eva Bustamante

It’s not just clocking in and clocking out, but being thoughtful and being proud and being an advocate for the work that we do … When people ask me how my day was or how my work is, it’s something that I’m profoundly proud of because I know that I’m making a difference.

Phillip Lo Director of Business Continuity
Kory Body