Director, Medicare Stars

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Reporting to the Chief Quality Officer, the Director of Medicare Stars is responsible for leading the strategic direction, execution, regulatory compliance, and continuous performance improvement of the Medicare Star Ratings program at IEHP. This role will oversee enterprise-wide cross-functional initiatives to drive quality outcomes, enhance member experience, and ensure compliance with the Center of Medicare & Medicaid Services (CMS) Star Ratings requirements. The Director develops and implements data-driven strategies that improve performance across all Star measures in collaboration with clinical, operational, IT, and analytics team. By providing strategic oversight, fostering cross-functional collaboration, and leveraging data-driven insights, the Director will ensure IEHP not only meets, but exceeds CMS expectations enhancing quality outcomes, member experience, plan reputation, financial incentives, and driving sustainable growth.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

Education & Requirement

• Seven (7) years of progressive experience in Medicare Advantage, quality improvement in a health plan setting or health plan operations. Three (3) years of leadership experience managing teams or large-scale cross-functional initiatives. Proven track record of driving performance improvement and achieving quality benchmarks
• • Proven track record of improving Star Ratings performance preferred. Experience working with NCQA, CMS audits, or Medicare Advantage plan operations preferred 
• Bachelor’s degree in Health Administration, Public Health, Business Administration, or a related field from an accredited institution required
  • Master’s Degree (MPH, MHA, MBA, or related) from an accredited institution preferred

Key Qualifications

• Valid California Driver’s License preferred
• Expert comprehensive knowledge of CMS Star Ratings, HEDIS, CAHPS, HOS, and related quality measures for health plans
• Excellent communication, presentation, executive presence, interpersonal, and relationship building skills. Excellent analytical, critical thinking, problem-solving skills and experience with data tools (e.g., Power BI, Tableau, SAS, SQL)
• Collaborative leader with ability to drive influence across the organization. Strategic thinker with strong business acumen. Data-driven and outcomes-focused

Start your journey towards a thriving future with IEHP and apply TODAY!

Pay Range

• $169,312.00 USD Annually - $232,793.60 USD Annually