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Coordinator - Non-Routine Placement (Hybrid)

Rancho Cucamonga, California

Operational Support Hybrid Oct. 20, 2026 2026-6920
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What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Under the general direction of the Supervisor of the Non-Routine Placement (NRP) team, the Non-Routine Placement Coordinator is a high paced position that requires timely processing of Program Referrals, verifying eligibility, and obtaining additional information as requested by the Non-Routine Placement Nurses. This position requires the incumbent to be organized with the ability to multitask with a working knowledge of ICD 10, CPT coding and Medical Terminology. The Non-Routine Placement Coordinator will work as an extension of the NRP clinical team to complete all non-clinical functions as indicated.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.


Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

  • Competitive salary
  • State of the art fitness center on-site
  • Medical Insurance with Dental and Vision
  • Life, short-term, and long-term disability options
  • Career advancement opportunities and professional development
  • Wellness programs that promote a healthy work-life balance
  • Flexible Spending Account – Health Care/Childcare
  • CalPERS retirement
  • 457(b) option with a contribution match
  • Paid life insurance for employees
  • Pet care insurance

Education & Requirement

  • Minimum of two (2) years of experience as a data entry specialist in a customer service-oriented environment
  • Data entry specialist experience preferably in an HMO or Managed Care setting
    • Utilization Management experience preferred
  • High School Diploma or GED required

Key Qualifications 

  • Requires knowledge of ICD 10 and CPT codes. Knowledge of utilization management in a health care delivery setting preferred
  • Skilled with computer applications, including word processing, databases, and spreadsheets. Good customer service skills.
  • Proven ability to:
    • Meet performance measurement standards for productivity and accuracy
    • Represent the organization in a friendly and professional manner while answering calls
    • Promote a positive and collaborative working environment within the team
    • Participate in scheduled meetings 

Start your journey towards a thriving future with IEHP and apply TODAY!


Pay Range

  • $23.98 USD Hourly - $30.57 USD Hourly
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Working at IEHP is always about helping our members and helping our team members and for me to address anything that they need from me. It’s something that I take pride in every day.

Maynard Mungcal Learning & Development Analyst 2
Dulce Fernandez

I love working for IEHP. I really think they not only care about their members, but they also care about their employees … I've been here for eight years, and I just love it!

Mayra Gomez Senior Pharmacy Medication Management Specialist
Eva Bustamante

It’s not just clocking in and clocking out, but being thoughtful and being proud and being an advocate for the work that we do … When people ask me how my day was or how my work is, it’s something that I’m profoundly proud of because I know that I’m making a difference.

Phillip Lo Director of Business Continuity
Kory Body