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Analyst II - Product System Configuration

Rancho Cucamonga, California

Information Technology Jul. 15, 2025 2025-5705
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What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Under the direction of the Supervisor of Product System Configuration, the Analyst II – Product System Configuration is responsible for managing the more complex system configurations within the Business System. The primary functions of this position include but are not limited to, accurate interpretation of state, federal, and contractual guidelines related to benefits, fee schedules, contracts, division of financial responsibility (DOFR), codification of services, and business requirements and translating them into configurable parameters within the Business Systems. The Analyst II – Product System Configuration is independent and acts as a subject matter expert for the business areas by helping to drive decisions related to system configuration. The incumbent will develop and maintain comprehensive documentation of business and technical specification requirements utilizing best practice configuration guidelines developed by the Application Architects within the unit. The Analyst II – Product System Configuration will facilitate communication and formally report findings to various department heads and staff in a manner that is appropriate to the skill level and technical expertise of the audience. This position will be required to train and help educate other team members within the unit as necessary.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.


Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

  • Competitive salary
  • Telecommute schedule
  • State of the art fitness center on-site
  • Medical Insurance with Dental and Vision
  • Life, short-term, and long-term disability options
  • Career advancement opportunities and professional development
  • Wellness programs that promote a healthy work-life balance
  • Flexible Spending Account – Health Care/Childcare
  • CalPERS retirement
  • 457(b) option with a contribution match
  • Paid life insurance for employees
  • Pet care insurance

Education & Requirements 

  • Four (4) years of experience with the development and remediation of moderately complex system configurations, including capitated provider agreement configurations
  • Experience in major managed care system migration/implementation preferred
  • Bachelor’s degree from an accredited institution required
    • In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position: two (2) years of general healthcare experience plus two (2) years of configuration experience is required
    • This experience is in addition to the minimum years listed in the Experience Requirements above

Key Qualifications

  • Knowledge of Medicare and Medi-Cal fee schedules and benefit structure, and regulatory billing guidelines required
  • Knowledge of CMS, DHCS, DMHC, NCQA rules and regulations preferred
  • Extensive knowledge of CPT, HCPCS, Revenue, ICD10 coding rules and guidelines preferred
  • Extensive knowledge of general managed care operations required; delegated plan model preferred
  • Basic knowledge of relational database structure
  • Advanced knowledge of Product System algorithms and processes preferred
  • Familiar with basic medical product processing preferred
  • Skilled in the use of Microsoft Excel and Access preferred
  • Exceptional problem solving and critical thinking skills
  • Strong presentation and written communication skills
  • Ability to work independently and solve complex problems with little to no assistance
  • Ability to effectively manage multiple competing priorities
  • Position is eligible for telecommuting/remote work location upon completing the necessary steps and receiving HR approval
  • All IEHP positions approved for telecommute or hybrid work locations may periodically be required to report to IEHP’s main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership

Start your journey towards a thriving future with IEHP and apply TODAY!


Pay Range

  • $80,059.20 USD Annually - $106,059.20 USD Annually
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Working at IEHP is always about helping our members and helping our team members and for me to address anything that they need from me. It’s something that I take pride in every day.

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I love working for IEHP. I really think they not only care about their members, but they also care about their employees … I've been here for eight years, and I just love it!

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Eva Bustamante

It’s not just clocking in and clocking out, but being thoughtful and being proud and being an advocate for the work that we do … When people ask me how my day was or how my work is, it’s something that I’m profoundly proud of because I know that I’m making a difference.

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