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Health Services Evaluator - Quality Systems

Rancho Cucamonga, California

Health Services Hybrid Apr. 06, 2026 2026-6603
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What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Under the direction of the Manager of Health Services Evaluation, the Health Services Evaluator - Quality Systems will support the development, implementation and evaluation of intermediate to moderate levels of complex technical and analytical research and quality improvement projects to support the quality improvement efforts at IEHP. The Health Services Evaluator - Quality Systems will measure the effectiveness of programs in alignment with the organizational mission, vision, and values. The person in this role will support the design, implementation, and evaluation of programs across departments and provide expertise in designing and developing program evaluation tools, collecting, and analyzing program data, interpreting findings, and recommending program changes.  The Health Services Evaluator - Quality Systems will work with a team of evaluators, data analysts, and healthcare informatics specialists   to model complex healthcare related problems, discover insights and identify opportunities through the use of statistical, algorithmic, mining and visualization techniques to support business decision-making.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.


Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

  • Competitive salary
  • State of the art fitness center on-site
  • Medical Insurance with Dental and Vision
  • Life, short-term, and long-term disability options
  • Career advancement opportunities and professional development
  • Wellness programs that promote a healthy work-life balance
  • Flexible Spending Account – Health Care/Childcare
  • CalPERS retirement
  • 457(b) option with a contribution match
  • Paid life insurance for employees
  • Pet care insurance

Education & Requirement

  • Minimum of two (2) years of program evaluation experience with relevant quantitative and qualitative research and analytics experience
  • Extensive utilization experience in Microsoft Access, SAS, and Excel are essential
    • Experience in the healthcare field is preferred. Experience in program development, implementation, and/or management is preferred
  • Doctoral degree in Public Health or related field from an accredited institution is required
  • One (1) of the following scenarios will be accepted in lieu of a Doctoral Degree:
    • Candidates with near completion of their Doctoral Degree in the field of Public Health or related field will be required to complete Doctoral Degree within twelve (12) months of hire
    • In lieu of a Doctorate degree, a minimum of a Master's degree and two (2) years of additional relevant work experience is required for this position. This experience is in addition to the minimum years listed in the Experience Requirements above

Key Qualifications

  • Proficiency using statistical packages (such as SAS, SPSS, R, Microsoft Access) and in statistical analysis, quantitative and qualitative analytics, forecasting/predictive analytics, multivariate testing, and optimization algorithms
  • In-depth knowledge in program and evaluation design and data collection and analysis
  • Familiarity with and ability to learn ICD-9/ICD-10/CPT/HCPCS/NDC medical coding, medical terminology, and knowledge of managed care, claims payment processes and insurance terminology 
  • Compliance with Healthcare Regulations. Knowledge of HIPAA. Medical Coding and Billing
  • Good communication and interpersonal skills required
  • Computer (Microsoft Office)
  • Business Acumen
  • Communication (Written and Verbal) Data Analysis
  • Interpersonal Networking
  • Research and Statistics
  • Critical Thinking
  • Oral Presentation
  • Professional demeanor for interacting with business units, senior leaders, and external stakeholders
  • The ability to inform solutions to loosely defined business problems
  • Demonstrate ability to think creatively and critically and apply theoretical knowledge into practice
  • Manage multiple projects and requests in a time-sensitive and deadline-driven environment
  • Strong attention to detail.

Start your journey towards a thriving future with IEHP and apply TODAY!


Pay Range

  • $118,601.60 USD Annually - $157,144.00 USD Annually
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Working at IEHP is always about helping our members and helping our team members and for me to address anything that they need from me. It’s something that I take pride in every day.

Maynard Mungcal Learning & Development Analyst 2
Dulce Fernandez

I love working for IEHP. I really think they not only care about their members, but they also care about their employees … I've been here for eight years, and I just love it!

Mayra Gomez Senior Pharmacy Medication Management Specialist
Eva Bustamante

It’s not just clocking in and clocking out, but being thoughtful and being proud and being an advocate for the work that we do … When people ask me how my day was or how my work is, it’s something that I’m profoundly proud of because I know that I’m making a difference.

Phillip Lo Director of Business Continuity
Kory Body