Supervisor, Health Access Enhanced Care Management, RN (Riverside) - Remote

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Under the general supervision of the Health Access ECM Manager, the Supervisor, Health Access Enhanced Care Management, RN (RN Supervisor) will be responsible to partner in program development and implementation of the care management operations, and wholistic concerns of the members, including physical behavioral and social health. The RN Supervisor is responsible for overseeing daily operations of the care management teams which will also include clinical (according to their licensure), administrative, and operational oversight. This position engages the care Team Members to work collaboratively to build and maintain high levels of engagement, as well as an excellent Member experience. This position will oversee RNs, licensed and non-licensed Behavioral Health Team Members, Coordinators, and Community Health Workers (CHWs), and other Care Team Members when required.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary.
• Telecommute schedule.
• CalPERS retirement.
• State of the art fitness center on-site.
• Medical Insurance with Dental and Vision.
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development.
• Wellness programs that promote a healthy work-life balance.
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

Education & Requirements 

• Three (3) years or more experience in acute care or Behavioral Health Care field
• Two (2) years or more in a lead or supervisory capacity
• Associates Degree in Nursing from an accredited institution required
  • Bachelor’s degree in Nursing from an accredited institution preferred
• Certified Case Manager or other related certifications preferred
• Possession of an active, unrestricted, and unencumbered Registered Nurse (RN) license issued by the California BRN required

Key Qualifications

• Must have a valid California Driver’s license and valid automobile insurance.   Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points
• Deep understanding and knowledge of services for Members (Adult and Youth) experiencing following:
  • Homelessness
  • High Utilizers with frequent hospital admissions, short -team Skilled Nursing Facility stays and/or Emergency Room visits
  • Serious Mental Illness (SMI)
  • Substance use Disorder (SUD)
  • Adults, youth, and children transitioning from incarceration
  • Birth Equity
  • Other Population of Focus as deemed as necessary by the State
• The knowledge to support mental health, substance use conditions, and acute /chronic medical health needs
• Awareness of the impact of unmitigated bias and judgement
• Skilled in evidenced based communication such as Motivational Interviewing, or similar empathy-based communication strategies
• Understanding of and sensitivity to multi-cultural community
• Knowledge of whole person health and the effects of social deprivation
• Excellent relationship skills
• Highly skilled in interpersonal communication, including resolving conflict with co-workers/Team Members
• The ability to perform at an intermediate level of Excel and Word is preferrable
• Skillful in informally and formally sharing expertise
• Ability to work well in leading teams and provide supportive assistance as needed
• Must have the skills and resilience to tolerate change as needed and when required to promote improvements
• Supervisor will work remotely and, in the field, as needed to meet with Team Members/Providers as needed
• Minimal physical activity; may include standing and repetitive motion
• Position is eligible for telecommuting/remote work location upon completing the necessary steps and receiving HR approval
• All IEHP positions approved for telecommute or hybrid work locations may periodically be required to report to IEHP’s main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership

Start your journey towards a thriving future with IEHP and apply TODAY!

Pay Range

• $104,041.60 USD Annually - $137,841.60 USD Annually