Temporary Provider Services Representative – Hospital Relations

This position is a temporary role facilitated through one of our contracted agencies and is not a direct employment opportunity with IEHP. The contracted agency offers an assignment length of up to six months, during which the candidate will provide support for IEHP.

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

The Provider Services Representative – Hospital Relations is responsible for developing and maintaining strong and consistent relationships with IEHP hospital and ancillary Providers. Routinely communicate organizational policies, procedures and processes, regulatory updates. Anticipate and respond to Provider educational needs and conduct ongoing training.  Integral to the implementation of improvement plans with, hospitals and ancillary providers in order to meet IEHP quality metrics, service goals and compliance standards.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Education & Experience

• Three (3) or more experience with customer service. One (1) year of experience including Hospital, Managed Care, Medical Group, IPA and HMO.  Experience with managed care.
• Bachelor’s degree from an accredited institution required.

Key Qualifications

• Working knowledge of Medical Group IPA and HMO operations.
• Strong organizational skills.
• Excellent written and verbal communication and interpersonal skills.
• Microcomputer Applications (Microsoft Word and Excel, Access Preferred) for use in all aspects of an office environment.
• Skilled data input.
• Possess telephone courtesy with a high level of patience.

Start your journey towards a thriving future with IEHP and apply TODAY!

Pay Range

• $34.41 USD Hourly - $34.41 USD Hourly