Vice President, Chief Health Equity Officer

Date: Nov 24, 2022

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 8099 


Position Summary/Position


The Vice President/Chief Health Equity Officer (VP/CHEO) has primary responsibility to:
  - Plan, organize, direct, and coordinate the IEHP approach to health equity.
  - Work with key internal and external stakeholders to design and oversee the implementation of strategies and programs to address health equity and reduce health disparities.  
  - Participate in strategy and program development across the organization and in the community to ensure that health equity is prioritized and addressed through internal health plan functions, operations, and external partnerships and initiatives.
  - Work collaboratively with senior management teams at IEHP, partner closely with IEHP’s Quality department, and partner with agencies to ensure the strategic priorities of the organization are met.   

Major Functions (Duties and Responsibilities)


1. Ensure all policies, procedures, and programs consider health inequities and are designed to promote health equity where possible, including but not limited to marketing strategy, medical and other health services policies, member and provider outreach, community advisory committee, quality improvement activities including delivery system reforms, grievances & appeals, utilization management, care management, behavioral health.
2. Develop and implement policies and procedures aimed at improving health equity and reducing health disparities.
3. Engage and collaborate with cross-functional teams, subcontractors, contractors, network providers, community-based organizations, county departments, behavioral health, social services, child welfare systems and members in health equity efforts and initiatives
4. Implement strategies designed to identify and address root causes of health inequities including but not limited to systemic racism, social drivers of health and infrastructure
5. Develop alongside IEHP’s Quality team targeted interventions and quality improvement activities designed to eliminate health inequities.
6. Partner with the IEHP Quality Department in the development of quantifiable metrics that can track and evaluate the results of the targeted interventions designed to eliminate health inequities
7. Serve as a lead and/or subject matter expert on the Health Equity Committee and in the development of a Health Equity Annual Report.
8. Work closely with Health Services, Quality, and other department leaders to achieve the health equity goals established by NCQA and DHCS.
9. Serve as a representative and spokesperson for IEHP in support of Health Equity in the Inland Empire with key county partners as well as State and National organizations and conferences. 
10. Participate in State and industry work groups such as DHCS, DMHC, CHCF, NCQA, ACAP and CAHP to expand IEHP’s influence on benefit design, regulations, and policy direction.
11. Perform other duties and projects as assigned.
12. Train, supervise and evaluate employees’ performance on an ongoing basis and take appropriate corrective action if needed. 
13. Ensure adherence to department and organizational standards, policies, and procedures. 

Major Functions (Duties and Responsibilities) Cont

Supervisory Responsibilities

Leader: Administers Hires, Terminations, and Performance Reviews

Experience Qualifications


Minimum ten (10) years of Health Plan (or relevant) experience, which includes three (3) years direct patient care experience with underserved populations. Proven leadership experience, mentoring, and developing a team at a leadership level.
Required experience with:
  - Developing and implementing initiatives/programs related to health equity.  
  - Developing and implementing health policies
  - Medi-Cal (Medicaid) 
  - Health plan regulatory compliance
  - Collaborating in a matrix environment with key business units
  - Leading complex enterprise-wide projects

Preferred Experience


Preferred experience facilitating large multi-stakeholder collaborations related to health equity is a plus.

Education Qualifications


Master’s degree or Doctorate degree in Clinical Psychology (e.g. Social Work), Registered Nurse, or Medical Degree in related field from an accredited institution required.

Health Equity Training: Formal training related to health equity or within one (1) year of hire date.

Preferred Education

Professional Certification

Professional Licenses

Drivers License Required

Yes, must have a valid California Driver's License.

Knowledge Requirement


Knowledge of:
  - Health equity concepts
  - Diversity, Equity and Inclusion principles
  - Medi-Cal (Medicaid) 
Understanding and sensitivity to a multi-cultural environment and community. 

Skills Requirement


Excellent Skills in:
  - People management and leadership.
  - Leading a multidisciplinary team
  - Verbal and written communication 
  - Interpersonal and collaboration skills for work with network providers and internal employees.
  - Implementing and leading new and improved clinical approaches to improvement of care and service quality related to health equity. 

Abilities Requirement


Ability to:
  - Engage and develop relationships with network providers. 
  - Be highly collaborative, cross-functional, data driven, and systematic. 
  - Work with high degree of diplomacy, credibility, and persuasiveness to consistently cultivate effective working relationship. 
  - Effectively express ideas and gains their acceptance. 
  - Be focused, proactive and action oriented. 
  - Drive performance and is persistent in accomplishing difficult tasks. 
  - Be highly effective and active communicator with people at all levels. 
  - Operate with an open leadership style. 
  - Actively seek out and support collaborative thinking and problem solving with others in the organization.
  - Have a high degree of energy, patience, persistence, and assertiveness.
  - Be motivated to work in a setting with a social mission.

Commitment to Team Culture


The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions


While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 

Work Model Location


Physical Requirements

Hearing: One-on-One - FREQUENTLY
Communicate: Information/ideas verbally - FREQUENTLY
Near Visual Acuity - FREQUENTLY
Regular contacts: co-workers, supervisor - FREQUENTLY
Understand and follow direction - FREQUENTLY
Regular and reliable attendance - CONSTANTLY
Keyboarding: 10-Key - FREQUENTLY
Keyboarding: Touch-Screen - FREQUENTLY
Keyboarding: Traditional - FREQUENTLY


Starting Salary: $240,676.80  - $330,928.00  

Pay rate will commensurate with experience


Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles