Quality Systems Analyst I

Date: Nov 21, 2022

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 7885 


Position Summary/Position


Under the direction of the Manager, Measure Transformation, Quality Measure Leaders, and/or the Manager, Strategic Partnerships, the Quality Systems Analyst I - Quality Transformation will support the preparation of reports, presentations, and communication materials for the Measure Transformation Team or the Strategic Partnerships Team. In this role, the Quality Systems Analyst I - Quality Transformation will be responsible for conducting primary and secondary research using the internet and other publicly available information, modeling healthcare related problems, discovering insights and identifying opportunities using statistical, algorithmic, data mining, analysis and data visualization techniques as appropriate.

Major Functions (Duties and Responsibilities)


1. Gather, analyze data, narratives and gap analyses, present findings to various levels to support transformation projects and ensure the delivered report is accurate, timely, and formatted appropriately.
2. Develop and design of reports and analyses to support Quality Transformation Team needs utilizing available tools, including but not limited to: Microsoft applications – MS Access, SSRS, SAS, SPSS, Tableau, Crystal Reports, ArcGIS, system-specific reporting tools, or other related reporting software.
3. Perform initial data discovery, analysis, and modeling to inform project strategy and operations.
4. Generate and manage updated case studies of experiments and outcomes within IEHP for reporting and continuous learning.
5. Assist with coordination among different departmental teams and collaborate with all staff levels to solve analytical issues, documenting results, and methodologies.
6. Serve as facilitator between Quality Transformation and other business units to ensure data accuracy, validity, and reliability in support of analytics and reporting needs.
7. Review and report experiment learnings / findings for accuracy and productivity.
8. Assist with preparation of presentation and communication materials.
9. Assist with preparation of deliverables and communicate risks to Manager.

Supervisory Responsibilities

Leading: Self

Experience Qualifications


Two (2) or more years of experience required in study development, writing and analysis in healthcare (quality improvement, patient/provider services, healthcare finance, care management or related fields). Demonstrated experience working with data systems and data sets. Experience performing online research. Experience working in a team setting.

Preferred Experience


Experience in the healthcare field is preferred.

Education Qualifications


Bachelor’s degree from an accredited institution required.

Preferred Education


Master's degree from an accredited institution preferred.

Drivers License Required

Yes, must have a valid California Driver's License.

Knowledge Requirement


Knowledge in: 
- Data gathering, analysis, and visualization tools.
- Health Plan or Hospital Federal, State and Accreditation Requirements.
- Provider Workflows, Care Coordination and Transition Management processes.
- SDOH, Health Equity, Community Resources, Person-Centered Care, Alternative Care Models.

Skills Requirement


Data analysis tools, including but not limited to MS Access, SSRS, SAS, SPSS, Tableau, Crystal Reports, ArcGIS, system-specific reporting tools, or other related reporting software Proficiency in Microsoft Office, PowerPoint, Excel.

Abilities Requirement


- Self-accountability with desire to take on leadership roles within team.
- Detailed oriented with an appreciation for deadlines.
- Ability to organize and motivate other members in the project team.
- Must be able to work as part of a cross-functional team.
- Excellent analytical, creative, communication, interpersonal, organization, project management, multi-tasking, attention to detail.
- Must be able to work within a dynamic environment, including managing multiple projects, and pivot or change direction as needed.
- Must results driven, self-starter, navigate ambiguity.
- Proven creative problem-solving ability, multitask on simultaneous projects.
- Ability to quickly spot and fix problems.

Commitment to Team Culture


The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Work Model Location


Physical Requirements

Keyboarding: Traditional - FREQUENTLY
Keyboarding: 10-Key - FREQUENTLY
Keyboarding: Touch-Screen - FREQUENTLY
Hearing: One-on-One - FREQUENTLY
Communicate: Information/ideas verbally - FREQUENTLY
Near Visual Acuity - FREQUENTLY
Regular contacts: co-workers, supervisor - FREQUENTLY
Understand and follow direction - FREQUENTLY
Regular and reliable attendance - CONSTANTLY

A reasonable salary expectation is between $79,809.60  - $101,774.40, based upon experience and internal equity.


Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles