Manager, Health Services Evaluation

Date: Jul 22, 2021

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 5310 


Position Summary/Position


Under the direction of the Director of Health Services Evaluation, the Manager of Health Services Evaluation is responsible for assisting in the development and implementation of evaluation, assessment, and reporting activities. The Manager will work with internal customers and teams to execute the design and delivery of challenging and complex quantitative and qualitative research and evaluation projects while leading a team of analysts, evaluators, and health economists. The Manager is expected to stay up-to-date on the latest methodologies related to evaluation and research and their relevant applications. In addition, the Manager is expected to provide mentorship to junior members of the team to improve their evaluation and research skills.

Major Functions (Duties and Responsibilities)


1. Actively engage with project teams on study design to identify/develop the best methodologies and techniques to address research and/or evaluation objectives
2. Develop standard work for the Health Services Evaluation unit to support the quality and accuracy of project deliverables
3. Support the team and deliver on complex quantitative projects
4. Develop study designs, including sampling plans, questionnaires, etc
5. Oversee the execution of advanced analyses
6. Perform and oversee appropriate statistical modeling methodologies to meet study objectives
7. Drive interpretation and presentation of research results in a visual and impactful customer-friendly fashion
8. Provide mentorship and support to junior staff
9. Regularly collaborate with leadership and the broader community to ensure that new research, analysis, and measurement techniques inform IEHPs business
10. Develop and disseminate frameworks and point of view documents on key issue areas such as, but not limited to, sample size determination, risk stratification, SDOH factor integration, and QALY/DALY derived measurement.
11. Act as a key contact on evaluation and assessment related issues within IEHP.  This includes representing the  department in meetings with internal and external stakeholders.

Supervisory Responsibilities

Leader: Administers Hires, Terminations, and Performance Reviews

Experience Qualifications


Must have strong leadership abilities and broad quantitative research expertise, with a minimum of three (3) years of experience. Experience in advanced quantitative methodologies and statistical skills (e.g., regression analyses, factor analysis, cluster analysis, survival analysis, causal inference). Experience in developing and implementing strategies to integrate SDOH factors into models of risk. Experience in developing and implementing strategies to integrate Quality of Life measures into current and planned programs involving IEHP Membership.

Preferred Experience

Education Qualifications


PhD in Health Economics, Health Services Research, Applied Statistics, Mathematics, Epidemiology, or other relevant field of study from an accredited institution required.

Preferred Education

Professional Certification

Professional Licenses

Drivers License Required

Yes, must have a valid California Driver's License.

Knowledge Requirement


Interest in keeping pace with methodological advances in the field. Expertise in structural equation modeling and econometric methods is also desired.

Skills Requirement


Should be proficient in SAS programming and analysis. Ability to supervise and perform complex analyses and present results in a clear, understandable approach, written and verbal, to both internal and external stakeholders.

Abilities Requirement


Ability to demonstrate sound analytical reasoning. Ability to manage multiple projects with competing deadlines and changing priorities. Ability to work well in a team environment and build effective relationships with Team Members at all levels. Ability to establish and maintain effective working relationships with others. Detailed oriented.

Commitment to Team Culture


The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions


Word processing involving computer keyboard and screens; travel within California. 

Physical Requirements

Keyboarding: Traditional - FREQUENTLY
Keyboarding: Touch-Screen - FREQUENTLY
Keyboarding: 10-Key - FREQUENTLY
Use of computer mouse - FREQUENTLY
Hearing: One-on-One - FREQUENTLY
Hearing: Over the Telephone/Cell Phone - FREQUENTLY
Hearing: Conference Speakers/Video Calls/Radio Calls - FREQUENTLY
Communicate: Information/ideas verbally - FREQUENTLY
Near Visual Acuity - FREQUENTLY
Develop and maintain positive work relationships - FREQUENTLY
Regular contacts: co-workers, supervisor - FREQUENTLY
Problem Solving - FREQUENTLY
Understand and follow direction - FREQUENTLY
Regular and reliable attendance - CONSTANTLY


Starting Salary: $127,171.20  - $162,136.00  

Pay rate will commensurate with experience


Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 6,000 and a team of more than 2,000 employees, IEHP provides quality, accessible healthcare services to more than 1.2 million members. And our mission and core values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and Make a Difference with us! IEHP offers a Competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and retirement plan.


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles