IT Technical Project Manager III - Infrastructure (Hybrid Work Schedule)

Date: Nov 27, 2022

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 7778 


Position Summary/Position


The IT Technical Project Manager III - Infrastructure comprises of hardware systems, software, network connections and servers. The IT Technical Project Manager III - Infrastructure will manage various IT infrastructure needs of the exchange or a project. This role requires solid infrastructure skills to manage complex infrastructure projects and manage multiple work streams and complex projects.

Major Functions (Duties and Responsibilities)


1. Assess the requirements of the project and recommending suitable IT components.
2. Analyze different options and recommending the most suitable for the project economically feasible.
3. Work on improving the IT infrastructure of the organization.
4. Recommend upgrades and new systems that will be more useful for the project.
5. Prepare Plan and status report for IT infrastructure projects.
6. Keep a constant check on the project KPI’s and ensure that project KPI’s are not breached.
7. Formulate procedures and policies for optimum utilization of IT infrastructure resources in the company.
8. Lead IT staff, consultants, vendors, and suppliers.
9. Meet with managers of different departments and assessing IT infrastructure needs.
10. Meet with IT analysts and finalizing essential IT infrastructure.
11. Command of Schedule, Scope, Budget, Quality and Benefits always in the life cycle of the project.
12. Plan and supervise installation of IT infrastructure in the company.
13. Make sure that the infrastructure development project is completed within the given time frame.
14. Manage Stakeholder Relationships.
15. Manage Development of the Project Plan.
16. Manage Project Progress.
17. Manage Project Acceptance.
18. Manage Project Transitions.
19. Evaluate & Improve Project Performance.

Supervisory Responsibilities

Leading: Guides Others

Experience Qualifications


Minimum of ten (10) years of direct work experience in an Infrastructure project management capacity, utilizing standard project management tools including all aspects of plan development and execution in both technical and functional settings. Must have worked in a team-oriented and collaborative environment. Previous hands-on infrastructure experience. Prior experience is required to develop a detailed working plan to ensure our success.

Preferred Experience


Experience in healthcare is desirable. Knowledge or experience with Lean methodologies a plus.

Education Qualifications


Bachelor’s degree in Computer Science, Information Management or similar technical field from an accredited institution required.

Drivers License Required

Yes, must have a valid California Driver's License.

Knowledge Requirement


Strong understanding of:
- Healthcare issues, information systems, management issues, and current trends.
- Conceptualizing business strategies while implementing information systems and technology strategic direction.
- All aspects of information technology specifically with complex infrastructure environments 
- Building a critical path and understanding the right questions to ask
- Several of following helpful: Cisco Infra Products, PowerCenter/Power Exchange, ISIM/ISAM, Sailpoint IIQ, CA workload Automation, SQL Server, WebSphere, DataPower, LDAP, Corticon Rules Engine etc.

Skills Requirement


- Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact 
- Excellent analytical and observation skills 
- Good communication and negotiation skills 
- Excellent time management skills and understanding the value of a baseline 
- Excellent troubleshooting and problem-solving abilities 
- Ability to mentor, motivate, and manage IT staff members.

Abilities Requirement


Proven ability to:
- Be a team lead with a hands-on approach in a complex fast-paced business environment.
- Present issues and challenges in senior management forums.
- Work with a team of professionals from various disciplines. 
- Lead through times of change, disruption, and growth.
- Express action-oriented and creative approaches to IT system issues and problems.
- Listen effectively, respond to sensitive inquiries or complaints, cope with an ambiguous or changing environment.
- Keep up with latest developments in the field and upgrade IT infrastructure 
- Excellently plan and organize

Commitment to Team Culture


The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Work Model Location


Physical Requirements

Keyboarding: Traditional - FREQUENTLY
Keyboarding: 10-Key - FREQUENTLY
Keyboarding: Touch-Screen - FREQUENTLY
Near Visual Acuity - FREQUENTLY
Communicate: Information/ideas verbally - FREQUENTLY
Regular contacts: co-workers, supervisor - FREQUENTLY
Understand and follow direction - FREQUENTLY
Regular and reliable attendance - CONSTANTLY
Hearing: One-on-One - FREQUENTLY

A reasonable salary expectation is between $91,000.00  - $116,022.40, based upon experience and internal equity


Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles