IT Architect III - Messaging & Collaboration (Hybrid Work Schedule)

Date: Aug 3, 2022

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 7786 

 

Position Summary/Position

 

Under the direction of the I.T. Manager, Compute & Collaboration Services, the IT Architect III - Messaging & Collaboration is responsible for designing, implementing, and managing Active Directory, Exchange, Office365, Azure, SCCM, Intune, IIS, DNS, Windows Servers physical and virtual systems and Microsoft supported applications. Responsibilities include design, implement, maintaining, and upgrading of all server systems in both physical and virtual environment and third-party applications. Assist other System Administrator in deploy and managing server hardware, DAS, SAN, Appliances; design, implement and support for Office365 and Azure related services.  Schedule systems update, upgrade, and tune systems operations for optimal response times.

Major Functions (Duties and Responsibilities)

 

1. Plan, design, and test technical documentation for the implementation, support of Office 365 and all of its related core technologies including Active Directory, Cloud Identities, Exchange, Teams, ADFS, AAD Connect, and EMS.
2. Design, Implement, and Manage DNS, DHCP, GPO, NTP and SSO platform.
3. Perform technical analysis as well as cost analysis for planning, designing, installation, and on-going administration and management of IEHP’s messaging and systems infrastructures.
4. Design and implement Exchange, Azure AD, Teams, SCCM, Intune and MS related technologies.
5. Administer, Troubleshoot, and Support Exchange Infrastructure Systems, PowerShell, etc.
6. Develop, Manage, Setup and Renew SSL Cert in Both Private and Public-key Crypto. 
7. Perform Intune co-management, conditional access policies, Device management and Autopilot setup
8. Promote End User experience with Microsoft office 365 products and roadmap.
9. Manage File server folder permissions. 
10. Perform routine maintenance tasks for systems, application backups, patch management and OS updates.
11. Maintain and support both physical and virtual network of more than 3000 nodes consisting of Servers and Professional Workstation.
12. Respond to and support Escalated Trouble Tickets and Issues from Support Team. 
13. Coordinate with vendors on hardware and software problems as they effect system operation.

Supervisory Responsibilities

Leading: Guides Others

Experience Qualifications

 

Nine (9) years of Systems Administration experience in hands on Active Directory, Exchange, Office 365, Azure, PowerShell, NTSF Permissions, Group Policy Objects, Exchange Messaging Infrastructure, IIS, DHCP, and DNS.  Experience with supporting escalated trouble tickets.

Education Qualifications

 

Bachelor’s degree in a computer related field or similar technical field from an accredited institution required.

Professional Certification

 

MCSE/O-365 certification preferred.

Drivers License Required

Yes, must have a valid California Driver's License.

Knowledge Requirement

 

Knowledge and practical use of Active Directory, DNS, DHCP, Exchange, IIS, Group Policy Objects, OSI Layers, IP Routing and TCP/IP Operation, Windows Server OS and features, Office365, Azure, PowerShell, and Microsoft Distributed File System (DFS).  
Ability to plan, organize and document complex system design activities and to configure systems to be consistent with operational policies/procedures.  Ability to communicate technical/complex information both verbally and in writing, as well as perform multiple tasks concurrently and respond to emergency situations effectively. 

Skills Requirement

 

Strong planning, organization, critical thinking, decision-making and communication (verbal and written) skills.

Commitment to Team Culture

 

The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions

 

Projects involving lifting server appliance weighs up to 50 lbs. and heavy eye strain with computer monitors.

Work Model Location

Hybrid

Physical Requirements

Keyboarding: Traditional - FREQUENTLY
Keyboarding: 10-Key - FREQUENTLY
Keyboarding: Touch-Screen - FREQUENTLY
Sitting - CONSTANTLY
Near Visual Acuity - FREQUENTLY
Communicate: Information/ideas verbally - FREQUENTLY
Lighting - CONSTANTLY
Indoors - FREQUENTLY
Regular contacts: co-workers, supervisor - FREQUENTLY
Memory - FREQUENTLY
Understand and follow direction - FREQUENTLY
Regular and reliable attendance - CONSTANTLY
Hearing: One-on-One - FREQUENTLY

 

Starting Salary: $126,256.00  - $160,992.00  

Pay rate will commensurate with experience

 

Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.

 


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles