Healthcare Data Analyst I - Quality Systems

Date: Nov 8, 2022

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 8178 


Position Summary/Position


Under the direction of the Quality Systems Leadership Team, the Healthcare Data Analyst I – Quality Systems (HDA I) is responsible for providing technical, analytical, and reporting support for the Health Plan Clinical and Provider departments, programs, and quality activities. The HDA I must understand relational database concepts, table design and structure, joins, data normalization, and data types. In addition to technical data concepts, the HDA must have strong understanding of research methods and statistical concepts to design reliable studies/analyses, and payment algorithms.
Responsible for managing assigned reporting projects to ensure that data and analysis requests are completed timely, accurately while presented in a way that meets the needs of the requesting department.  The HDA I must be able to assess requests and solicit feedback from requestors regarding any critical decision points that are necessary to complete requests accurately and timely.  To do this effectively, the HDA I must have knowledge of the various data sources available for reporting and must have a clear understanding of IEHP business operations in order to appropriately apply criteria and methodology to meet requestors’ needs. The HDA I must demonstrate effective communication skills with Team Members at all levels within the organization. It is also necessary to understand how Quality Systems deliverables - including standard reports, ad-hoc requests, studies, analyses, and recommendations - can impact business operations at IEHP.

Major Functions (Duties and Responsibilities)


1. Develops and prepares reports to support IEHP’s clinical and provider units utilizing available analytics and data mining tools, including but not limited to: Microsoft Applications (including MS Access), SAS, SPSS, Crystal Reports, system-specific reporting tools (e.g., MedHOK, CRM,) or other related reporting software.
2. Exercises timely and accurate data mining techniques and develops new or modifies existing reports that ensure consistent conclusions to data analysis.
3. Use analytical skills to determine solutions and resolve problems
4. Responsible for evaluating report requests to determine requestor’s needs and objectives, identifying correct methodology for extracting data including data sources and criteria, and ensuring the delivered report is accurate, timely, and formatted appropriately.
5. Responsible for understanding the various data sources available within IEHP for reporting and analysis, as well as a clear understanding of IEHP business operations to be able to appropriately guide the development of quality program activities, including analysis and reporting.
6. Significant participation in analysis, interpretation, and translating of complex health plan data, issues, trends, and relationships into effective strategies and action plans.
7. Responsible for managing assigned projects and effectively communicating with the QS leadership team any project deadlines that may be in jeopardy of being met, well in advance of the due date. 
8. Document all analysis / reporting projects following established protocols, ensuring replication of results by an independent reviewer.
9. Demonstrate a commitment to incorporate LEAN principles into daily work.
10. Establish and maintain effective working relationships with others throughout the organization.

Major Functions (Duties and Responsibilities) Cont

Supervisory Responsibilities

Leading: Self

Experience Qualifications


Three (3) years of relevant experience. In lieu of experience, a Master's degree will be accepted.

Preferred Experience


Experience in the healthcare field is preferred.

Education Qualifications


Bachelor's degree from an accredited institution required.

Preferred Education


Master’s degree from an accredited institution preferred.

Professional Certification

Professional Licenses

Drivers License Required


Knowledge Requirement


Working knowledge of data analysis, study methodology, and preparing professional documents.  Basic understanding of statistical methods.

Extensive knowledge of Microsoft Access, SAS, SSRS or other statistical applications are essential.

Skills Requirement


Data analysis, data presentation, spread sheet and database capabilities. Proficiency in Microsoft Excel, Word. Excellent interpersonal/communication skills.

Abilities Requirement


Strong problem solving capability. Strong attention to detail. Ability to handle multiple projects.

Commitment to Team Culture


The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions

Work Model Location

Hearing: One-on-One - FREQUENTLY
Communicate: Information/ideas verbally - FREQUENTLY
Near Visual Acuity - FREQUENTLY
Regular contacts: co-workers, supervisor - FREQUENTLY
Understand and follow direction - FREQUENTLY
Regular and reliable attendance - CONSTANTLY
Keyboarding: 10-Key - FREQUENTLY
Keyboarding: Touch-Screen - FREQUENTLY
Keyboarding: Traditional - FREQUENTLY

Physical Requirements


Starting Salary: $79,809.60  - $101,774.40  

Pay rate will commensurate with experience


Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles