Engineer II - QA (Hybrid)

Date: Mar 1, 2023

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 8575 


Position Summary/Position


The role of a Quality Assurance Engineer II at IEHP is to coordinate the process for analyzing software programs which involves creating and implementing testing, recording the test results, and providing recommendations to improve software programs based on the test results. In order to accomplish QA duties required across IT at IEHP, QA II must have ability to work independently. Supporting testing efforts within an agile team and execute all levels of testing (System, API testing, Data validation, Integration, and Regression). Evaluating organization's technical infrastructure for security issues. Responsible for interfacing with end users to understand requirements (Business Analysis) and in some cases ascertain areas of improvement, such as cost reduction solutions and automation solutions. Perform ETL tests which requires strong PL/SQL Skills and Data warehousing Knowledge.

Major Functions (Duties and Responsibilities)


1. Develops functional and detailed system requirements, sometimes independently, to ensure comprehensive and complete testing of applications.
2. Develops test cases, test scenarios, and test criteria to effectively test configured software and custom-developed IT applications.
3.  Coordinates with Business users to develop function application requirements and detailed system requirements.
4. Performs functional ‘black box’ testing of IT applications to identify issues and defect.
5. Performs Integration and backend testing using SQL.
6. Works directly with project teams to effectively communicate and prioritize known issues and defects.
7. Maintains libraries of application requirements, specifications, test cases, defect logs, and test results.
8. Performs regression testing on existing applications.
9. Coordinate user acceptance testing (UAT) with business partners, ensuring that proper UAT is performed.
10. Collaborates with IEHP System Security Administrator to ensure that security standards are followed, and that PHI data is not at risk of being compromised.
11. Develops functional and detailed system requirements, sometimes independently, to ensure comprehensive and complete testing of applications.
12. Develops and runs automated test scripts and evaluates results.
13. Develop and maintain user instructions, operational instructions, process documentation, and program documentation according to IT group standards.
14. Develop SQL reports as needed to investigate data-related issues.
15. Performs root-cause analysis on issues and defects and works towards developing solutions.
16. Performs or facilitates application 'stress testing'.
17. Works directly with external vendors and services providers to ensure quality deliverables.

Major Functions (Duties and Responsibilities) Cont

Supervisory Responsibilities

Leading: Self

Experience Qualifications


Three plus (3+) years IT Quality Assurance experience. Experience with requirements development and documentation, and direct experience leading IT QA efforts. Experience with data validation and ETL processes testing. Experience with API testing tools such as SOAPUI, Postman. API Testing Experience. Experience working in a team-oriented, collaborative environment. Prior development or automation experience using functional Automation tools like Selenium, UTP etc. API testing using Automation tools.

Preferred Experience


Development Experience a plus. EDI Experience a Plus.

Education Qualifications


Bachelor's degree from an accredited institution required.

In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position. This experience is in addition to the minimum years listed in the Experience Requirements above.

Preferred Education


Bachelor's degree preferably with a major in Information Technology, Mathematics, Business Administration, or Healthcare from an accredited institution.

Professional Certification

Professional Licenses

Drivers License Required


Knowledge Requirement


Must have Knowledge of healthcare industry -standard message EDI formats like HL7(ADT's, Orders, Charges), X12 (837/835, 270/271, 276/277), NCPDP, HIPPA etc. are required.Knowledge of IT SDLC Processes and QA practices.

Knowledge SQL Query Writing and Test automation tools a plus. 

Skills Requirement


Proficiency with Microsoft PC desktop applications including Excel, Word, Project, and Visio. Excellent analytical and problem-solving skills. Excellent organizational skills. Excellent written and oral communication skills. Excellent listening and interpersonal skills.

Abilities Requirement


A keen attention to detail.  Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and self-directed. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. A self-starter, able to work effectively with minimal direct supervision.

Commitment to Team Culture


The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions


Projects involving intensive work with computer keyboard and screens.

Position is eligible for telecommuting/remote work location model upon completing the necessary steps and receiving HR approval. The incumbent approved to telecommute may periodically be required to report to IEHP’s main campus for mandatory in-person meetings or for other business needs determined by IEHP leadership.

Work Model Location


Physical Requirements

Keyboarding: Traditional - FREQUENTLY
Keyboarding: Touch-Screen - FREQUENTLY
Keyboarding: 10-Key - FREQUENTLY
Near Visual Acuity - FREQUENTLY
Communicate: Information/ideas verbally - FREQUENTLY
Regular contacts: co-workers, supervisor - FREQUENTLY
Hearing: One-on-One - FREQUENTLY
Understand and follow direction - FREQUENTLY
Regular and reliable attendance - CONSTANTLY

A reasonable salary expectation is between $79,809.60 and $101,774.40, based upon experience and internal equity.

Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region, designated as “Great Place to Work.” With a provider network of more than 5,000 and a team of more than 3,000 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award-winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and stellar benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.

Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles