Auditor - Provider Recovery (Hybrid)

Position Summary/Position

Under the direction of the Provider Claims Resolution & Recovery Supervisor, the Provider Recovery Auditor is responsible for the audit and recovery of claims overpayments including COB and third-party liability.

Major Functions (Duties and Responsibilities)

1. Initiate and expand recovery opportunities through provided audit results, Provider calls, Third Party Liability and CCS eligible services.  
2. Audit payment errors that result in Provider refund checks to properly apply funds and determine the root cause.
3. Communicate with and answer Provider inquiries and/or Provider Disputes regarding the reason for the refund request based upon claims processing guidelines, contractual agreements involving the use of established payment methodologies, Division of Financial Responsibility, and regulatory guidelines.
4. Promote teamwork and maintain effective working relationships with others throughout the organization.

Supervisory Responsibilities

Experience Qualifications

Four (4) years claims processing experience including Medicare and Medi-Cal. Two (2) years of experience auditing claims in a managed care environment including contract and financial DOFR interpretation. Experience with MS Office applications. 

Preferred Experience

Education Qualifications

High school diploma or GED required.

Preferred Education

Bachelor's degree from an accredited institution preferred.

Professional Certification

Professional Licenses

Drivers License Required

Knowledge Requirement

Knowledge of Medi-Cal and CMS guidelines for claim payments.

Skills Requirement

Strong analytical and problem-solving skills. Must be able to review cause and impact of problems and recommend realistic solutions both in writing and in meetings. Microsoft Office including being able to manipulate large data sets in Excel files. Excellent oral and written communication skills.

Abilities Requirement

Ability to build successful relationships across the organization. 

Commitment to Team Culture

The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions

Sedentary work in an office environment.

Physical Requirements