Analyst III - IT Project Management (Hybrid Work Schedule)

Date: Jan 10, 2023

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 7870 


Position Summary/Position


Applying analytical techniques and processes, the Analyst III - IT Project Management will provide guidance to IT and Business Departments in corporate and project management tools for small to medium, or low complexity, projects. The Analyst III - IT Project Management is responsible for configuring the project management, corporate applications and document the process flows, test plans, project plans, user manuals, training procedures. The Analyst III - IT Project Management serves as a liaison between business and IT groups in implementing new processes. 

Major Functions (Duties and Responsibilities)


1. Work with business partners within one or more business organizations to align solutions with business needs
2. Support one or more low to moderately complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
3. Build liaison relationship with business and IT.
4. Conduct data gathering and analysis to understand business strategy requirements.
5. Conduct facilitated workshops for requirements analysis.
6. Create workflows and developing graphic representations of complex business processes.
7. Develop Business Requirements with project initiation document, what the needed achievements will be, and the quality measures.
8. Develop Functional requirements that describe what the system, process, or product/service must do to fulfill the business requirements.
9. Develop User (stakeholder) requirements as a part of the deliverables, the needs of the stakeholders will have to be correctly interpreted.
10. Develop Quality-of-service (non-functional) requirements that do not perform a specific function for the business requirement but are needed to support the functionality. 
11. Develop Performance Report to define the purpose of a report, its justification, attributes and columns, owners, and runtime parameters.
12. Develop Project RASI Matrix - a cross matrix for project stakeholders’ responsibility.
13. Provide support in creating reports, research, and documentation for the analysis of business satisfaction.
14. Investigate and state problems; escalate issues as appropriate.

Supervisory Responsibilities

Leading: Guides Others

Experience Qualifications


Six plus (6+) years of relevant technical or business work experience.

Education Qualifications


Bachelor’s degree in Business Administration, Computer Science, Healthcare, or related program from an accredited institution required.

Professional Certification


IIBA, CBAP Preferred.

Drivers License Required

Yes, must have a valid California Driver's License.

Knowledge Requirement


Knowledge of: 
- Understanding of SDLC and various methodologies
- Formal requirements gathering methodologies. 
- Project management principles and practices.
- Formal requirements gathering methodologies.

Skills Requirement


Requires technical, analytical, and interpersonal skills. Proficiency with Microsoft PC desktop applications including Excel, Word, MS Project, and Visio. Analytical and process skills.

Abilities Requirement


Ability to:
- Clearly articulate both problems and proposed solutions
- Prioritize personal and team workloads to best meet organizational objectives
- Work effectively on a high-performing team
- Be resilient and adapt in a dynamic environment
- Present issues and challenges to leads and managers
- Work with a team of professionals from various disciplines.

Commitment to Team Culture


The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions


Makes necessary adjustments to work shift ensure completion of projects and to meet deadlines, e.g., system releases, critical milestones.

Work Model Location


Physical Requirements

Keyboarding: Traditional - FREQUENTLY
Keyboarding: 10-Key - FREQUENTLY
Keyboarding: Touch-Screen - FREQUENTLY
Near Visual Acuity - FREQUENTLY
Communicate: Information/ideas verbally - FREQUENTLY
Regular contacts: co-workers, supervisor - FREQUENTLY
Understand and follow direction - FREQUENTLY
Regular and reliable attendance - CONSTANTLY
Hearing: One-on-One - FREQUENTLY

A reasonable salary expectation is between $79,809.60  - $101,774.40, based upon experience and internal equity.


Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles