Analyst I - Compliance Program (Hybrid Work Schedule)

Date: Jun 9, 2022

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 7391 


Position Summary/Position


Under the direction of the Manager of Compliance Administration, the Analyst I – Compliance Program has general knowledge and performs key Compliance Program activities of moderate difficulty. Team Members in this position are responsible for assisting in the development and implementation of the Compliance Program through operational processes, special projects, and the seven (7) elements of an effective compliance program.

Major Functions (Duties and Responsibilities)


1. Lead and support Compliance Program objectives and projects to ensure program effectiveness and maintain compliance with regulatory and contractual requirements.
2. Provide strategic project management support to develop and facilitate cross-functional work groups to accomplish projects. Provide creative, results driven, and self-motivated solutions to timely execute projects.
3. Monitor project development and prioritizes needs; define project scopes, goals and deliverables. Pro-actively manage projects to successful conclusion and report status utilizing standard tools including project milestones, project plans and reports.
4. Maintain internal work plan by identifying areas of non-compliance and developing recommendations to ensure program effectiveness.
5. Triage compliance issues and inquiries from departments and units, understand the underlying intent of the questions and perform necessary research and analysis to provide accurate responses and recommendations.
6. Proactively identify areas of improvement for the Compliance Department and participate in the development of performance improvement initiatives.
7. Support compliance program effectiveness through:
   a. The development, maintenance, and revision of policies and procedures for the general operation of the Compliance Program and related activities.
   b. Develop/contribute to comprehensive reports to the Governing Board, partnering with peers to ensure all necessary information is communicated to the Governing Board allowing the Board to exercise reasonable oversight of the Compliance Program.
   c. Organize and support Compliance Committee meetings which includes ensuring relevant and necessary information is presented to allow the Committee to support and advise the Compliance Program.
   d. Support the development and delivery of Compliance, FWA, and Privacy Training to ensure the staff is knowledgeable of and complies with applicable Federal, State, and industry standards.
   e. Support the development of the Compliance Program Communication Plan and awareness campaigns. 
   f. Participates in and conducts investigations concerning compliance issues.
  g. Monitor program/department dashboards, corrective action plans, and other monitoring activities to ensure risks are mitigated.
8. Develop, lead, facilitate, and participate in relevant committees and work groups; create presentations, prepare reports, data, or other materials for presenting and training.
9. Prepare for and participate in audits; draft audit responses and reports as needed.

Supervisory Responsibilities

Leading: Self

Experience Qualifications


1 - 3 years of experience in a business or healthcare environment.

Education Qualifications


Bachelor's degree from an accredited institution required.

Professional Certification


Certified in Healthcare Compliance (CHC) preferred but not required.

Associate or Project Management Professional certification preferred but not required.

Drivers License Required


Knowledge Requirement


Knowledge of the elements of an effective compliance program and broad knowledge of managed care industry practices and standards including both Federal, State regulations and accreditation standards preferred.

Knowledge of basic project management principles preferred.

Skills Requirement


Effective communication skills; verbal and written.

Microsoft Office programs including, but not limited to: Word; Excel; Power Point; Outlook; Access.

Abilities Requirement


Ability to establish and maintain effective working relationships with others.

Ability to manage multiple projects with competing deadlines and changing priorities. 

Ability to apply knowledge and address situations appropriately without extensive guidance.

Ability to work independently and collaboratively within a team environment.

Willingness to provide department support on a wide range of operational activities.

Resourcefulness and independent in solving problems; strong attention to detail.

Commitment to Team Culture


The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions


Word processing involving computer, laptops and dual monitors. Minimal physical activity; may include standing and repetitive motion

Work Model Location



Starting Salary: $61,422.40  - $78,312.00  

Pay rate will commensurate with experience


Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles