Administrative Assistant II

Date: May 12, 2022

Location: Rancho Cucamonga, CA, US

Company: Inland Empire Health Plans

Job Requisition ID: 7253 


Position Summary/Position

The Administrative Assistant II is responsible to support the Senior Director to complete projects and generally coordinate the daily functions as they relate to the Senior Director’s responsibility for overall health plan administration. Exercises discretion and independent judgment in matters of importance.

Major Functions (Duties and Responsibilities)

1. Perform a broad range of administrative duties for the Senior Director, use initiative and judgment in handling sensitive and confidential details.
2. Exercise independent judgment and discretion in such tasks as scheduling appointments, receive and screen visitors and telephone calls.  Rely on experience and judgment to plan and accomplish goals.
3. Maintain and control confidential files and records, prepare all required reports and correspondence.
4. Maintain appointment schedule, distribute all directed correspondence, and establish priorities with Senior Director on a daily basis.
5. Develop and maintain an appropriate system for electronic filing key documents and presentations.  
6. Exercise considerable discretion and finesse in dealing with contacts to effectively carry out the internal and external relationship of the Senior Director office.
7. Maintain a positive and professional attitude at all times, act as a model for others to emulate.  Work with other AA’s to organize joint projects and meetings as necessary.
8. Complete other duties as assigned by Senior Director.

Major Functions (Duties and Responsibilities) Cont

Supervisory Responsibilities

Leading: Self

Experience Qualifications


3 - 5 years relative work experience. Demonstrate superior interpersonal and administrative skills commensurate with years of experience.

Preferred Experience

Education Qualifications


High School Diploma or GED required.

Preferred Education

Professional Certification

Professional Licenses

Drivers License Required


Knowledge Requirement

Skills Requirement

Demonstrated proficiency in Microsoft products:  Word, Excel, Power Point, and Access, sufficient for use in all aspects of an office environment. A minimum requirement of 55-60 wpm (as tested by IEHP). Excellent interpersonal and communication skills.

Abilities Requirement


Ability to establish and maintain effective working relationships both within and outside of the organization. A wide degree of creativity and latitude is expected.

Commitment to Team Culture


The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions

Work Model Location

Physical Requirements


Starting Salary: $48,110.40  - $59,425.60  

Pay rate will commensurate with experience


Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles